City Chevrolet

Lupe Maupin steals the show again!!  It's not everyday that I take my car to the shop, I am lucky like that.  This (second) time it was just time for service.  

It was time for my tune-up for my old 2004 SAAB 9-3, so where did I go?  City Chevrolet (where I had such AMAZING service last time).  And what did I get?  AMAZING SERVICE ONCE AGAIN!!!  Lupe Maupin met me out on the service drive at before they had even opened to jot down some items from my car (mileage/VIN/etc) and we visited shortly.  It's nice to get to know your service techs on both a personal and professional level.  Once they opened, I pulled under the cover and she was printing my papers as I was getting out of the car.  I thought to myself "YES!!  This is the type of service I am used to!!"  Today, at work, I received an email (Lupe knows I prefer emails over calls) at 11:32 AM and at 1:59 PM just to give me quick updates and to keep me informed.  At 2:47 PM, Lupe sent me a final email to let me know that my car is ready for pick-up.  

In the end Lupe A) Saved me some money today B) Took EXCELLENT care of me and my car C) Kept me informed throughout the day.  They are the simple ABC's of the Auto Service World that EVERY SINGLE automobile owner expects and deserves, and Lupe hits them on the head every time.  

THANK YOU LUPE!  City Chevrolet is earning my business BECAUSE OF YOU!